One contractor for the plumbing, heating and drains in your blocks

One contractor for the buildings you run

Neos Engineering is a Gas Safe registered plumbing, heating and drainage firm in Camden, working for block managers across all of London. Plant rooms are our specialism: commercial boilers, burners, pumps and heat network pipework, plus the drainage and communal plumbing around them. CHAS and SafeContractor accredited, £10 million insured, 12 month guarantee on all works.

One number for all of it, answered 24 hours a day, 365 days a year.

The three streams of block work

• Plant room maintenance: servicing, safety checks and emergency repair of the communal boilers, pumps and pressurisation units that heat the building.
• Commercial drainage: we clear the stack that keeps blocking, then tell you why it keeps happening and what a permanent fix would cost.
• Commercial plumbing: leaks in communal areas, riser and tank work, and everything between plant room visits.

Planned maintenance around the plant

The schedule follows the equipment in each building: servicing, safety checks and readings at set intervals, with any plant close to the end of its working life pointed out when we find it.

Communal boilers and the landlord check

Where flats in the block are rented, the communal gas boiler that heats them needs the yearly landlord gas safety check, even though it sits in a plant room and not in a flat. Regulation 36 of the Gas Safety (Installation and Use) Regulations 1998 reaches an appliance serving a let home where the landlord owns or controls it, or where it is in a part of the building the landlord has an interest in. HSE says a boiler shared by several homes must be maintained by a Gas Safe registered engineer and included in that yearly check.The landlord check on a communal boiler.

Replacing a communal boiler

In England, if replacing a communal boiler will cost any one leaseholder more than £250, the landlord has to consult the leaseholders first under section 20 of the Landlord and Tenant Act 1985. Without that consultation, or a dispensation from the property tribunal under section 20ZA, the landlord can usually recover no more than £250 from each leaseholder for the works. The tribunal can dispense with it where that is reasonable, such as for an urgent repair. We quote a replacement in writing after a site survey.Section 20 and communal boilers.

A block without heating is an emergency

A failed communal boiler takes heating from every household at once. The line runs 24 hours a day, 365 days a year. We are based in Camden, and the office gives an arrival window for the building's address when you call. On site, engineers deal with residents directly.

Taking over a building

It starts with a site survey: the plant and its condition recorded, anything unsafe flagged, a maintenance schedule quoted from there. Check the record first: 4.9 average from 229 reviews. Accreditations and their registers are on our about page. For portfolio wide arrangements, seefacilities management companies andproperty management companies.

Guides: communal boiler servicing intervals,when a communal boiler breaks down,heat network registration andblocked drains in a block.