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Terms & Conditions

These terms and conditions outline the rules for using Neos Engineering’s website and services. By accessing or using our site, you agree to be bound by these terms. If you do not agree with any part of these terms, you should not use our website or services. We may update these terms occasionally, and it is your responsibility to check for changes.

Website Usage:

When you use our website, you agree to follow our terms and conditions. This includes not using the site for any illegal or unauthorised purposes. If you do not agree with these terms, please do not use our website. We reserve the right to suspend or terminate access to our site if you violate these terms.

Services and Pricing:

We provide various services, including plumbing and heating solutions. Details about our services, including what they entail, their costs, and payment terms, are provided on our website. Prices may vary depending on the specifics of each service, and we will inform you of any changes before proceeding with any work.

Customer Responsibilities:

As a customer, you are responsible for providing accurate information about your needs and any conditions affecting our service delivery. You must also adhere to our policies, including payment terms and any requirements specific to the service you have requested. Failure to provide accurate information may affect the quality of the service we provide.

Liability:

Our liability is limited to the maximum extent permitted by law. We are not liable for any indirect or consequential losses or damages arising from the use of our services. While we strive to deliver high-quality services, we cannot guarantee that every issue will be resolved perfectly. Our liability is confined to the cost of the service provided.

Contact Information:

If you have any questions or concerns about these terms and conditions, please contact us at the details provided on our website. We are here to assist you with any queries you may have regarding our terms of service.